The Student Portal and the e-ticket platform (Support Platform).
Please note that the GPA displayed on the Student Portal may differ from the one on the Support Platform. The Support Platform contains your official Statement of Result, performance, and CGPA.
The GPA on the Student Portal is temporary and only reflects your semester performance. The accurate and permanent CGPA is the one on the Support Platform.
Don't conclude your academic performance based on the Student Portal alone. Instead, wait for the portal to be restored, then check the support platform platform for your official Statement of Result and CGPA.
Additional note: Your student portal and support platform (e-ticket platform) may display different results for the same course. You might see a course as 'fail' on the student portal, but 'pass' on the support platform, or 'upper class' on the student portal, but 'first class' on the support platform.
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This is because the student portal only reflects your semester performance, while the support platform generates your official Statement of Result, CGPA, and overall performance.
Don't rely solely on your student portal for accurate results. Instead, focus on the support platform, as it provides the official record of your academic performance. This is where your final results will be generated when you graduate.
So, make sure to check the support platform regularly, especially for carry-over courses or units, as this will reflect your true academic standing.